HIPAA Compliant Email

Q: What if I want to create my own domain: john@johnsmith.com? Will I have the same features for encrypted email as I would with a Gmail address?

Definitely. For Gmail, you will just need to subscribe to Google Workspace.

HIPAA Compliant Email Available with
Google Workspace and Office 365

HIPAA O365

HIPAA Vault’s HIPAA Compliant Email for Outlook Office 365 is a user-friendly solution for secure…

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HIPAA Gmail

HIPAA Vault has partnered with Google to provide a fully compliant, HIPAA solution for email….

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All of our HIPAA Compliant Hosting Cloud Solutions Come With:

True HIPAA Guarantee and Compliance
Fully Managed Services
Live 24/7 Support
Up-to-Date Security
State-of-the-Art Data Centers
30 Day Money Back Guarantee

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HIPAA Email Compliance FAQ

I am interested in a HIPAA-compliant email service. How is HIPAA Vault different from other services?

We provide a Business Associate Agreement (BAA) for all of our customers. This is a foundational need for HIPAA compliance and keeping protected health information (PHI) safe.

Our solution also has the benefit of cutting-edge, fully-managed security. It also includes 24/7 dedicated, live support to assist you with any issues you may have.

Why should my healthcare organization outsource HIPAA compliance for email?

Achieving HIPAA compliance with email is a complex and detailed process. Our team has the knowledge and experience needed to develop and implement solutions for HIPAA compliance.

Leverage our expertise with HIPAA compliance in email and spend more time focusing on the core needs of your business.

I need encrypted email and a HIPAA email address for my practice. How do I start?

We offer two HIPAA-compliant email solutions: one is Gmail, and the other is Outlook. We can create a new email address for you as well. You’ll just need your own domain, which we can also register for you.

Is the $12/month (Office 365) for one email account only?

Yes, that is the price per user. Individual emails for 5 different employees, for example, would cost 5 x $12 = $60/month ($720 annually). You may purchase an unlimited number of email accounts.

What would be the cost if we redirect our mx records with 10 emails?

For our $12/user/month annual plan, this would be $1,440/year.

Can I keep all of my existing email information?

Yes, we charge a $10 migration fee per account.

Can we use our existing domain?

Yes, as long as you are the owner, or have access to modify DNS records.

What if I want to create my own domain: john@johnsmith.com? Will I have the same features for encrypted email as I would with a Gmail address?

Definitely. For Gmail you will just need to subscribe to Google Workspace

Can I send/receive attachments (e.g. PDFs, word documents, phone images)?

Yes, attachment sizes will vary per product.

Regarding encryption: what will be the experience of my email recipients? How does it differ from receiving a regular email?

Our encryption platforms are user-friendly.

Here’s how the process works. Encrypted emails travel first to a protected “communication room.” Your recipients then receive a message and link from the room that they’ve received an encrypted email. The link directs them to a two-factor authentication login, and enables a separate code for them to input.

Once the code is entered, they can view your decrypted message. Then, they can respond with an encrypted email of their own while in the communication room.

Note: Our email platforms also provide the option to send non-HIPAA compliant emails as well, when PHI is not involved.

Does HIPAA Vault offer a HIPAA-secure video option?

HIPAA Vault is a Google Partner, offering Google Meet as a compliant video conferencing tool.

Do you offer a free-trial period?

While we do not offer a free trial period, we do have a 30-day money back guarantee.

Do you stand behind your HIPAA email solutions?

There’s no HIPAA email disclaimer here — we stand behind the security and effectiveness of our solutions. When you partner with HIPAA Vault, you can count on effective support for compliance with HIPAA security rules related to all email communications.

Hear What Our
Customers Have to Say

I am really pleased with HIPAA Vault! The HIPAA Vault – secure email is essential for my job as a mental health therapist and I think the structure is clean and easy to use. The sales and customer support teams are also incredible… Regarding customer service, when I sought clarification (many times!) over a particular concern I had, they came to my rescue by patiently explaining both what caused the problem and offered appropriate solutions with an impressive response time. I highly recommend HIPAA Vault for HIPAA-compliant email services.

Sarah Harrier, MS LMFTOwner, Blue Lotus Therapy Services LLC

The team at HIPAA Vault are consummate professionals. They perform for us just like they were on our payroll – which is what you want and need from your frontline protection against the bad actors out there. And they gave us the same support when we were just starting out as they do now that we are 10 times the size! Their service is top notch.

Brian CaffertyPatientlySpeaking LLC

Great support team with a very strong offering.

Sue ButlerIT Manager

HIPAA Vault has provided excellent customer service to my web development team. They are quick to respond to all support tickets and offer advice to keep our sites running smoothly and securely. Everyone I have talked to maintains a professional attitude and is clearly focused on providing the best service possible.

Michelle L. O’Neal

Making the right decision when choosing a HIPAA-compliant partner is critical to an organization’s success, and the clear benefits of HIPAA Vault make them the obvious choice. Their expertise and understanding of my particular needs allow me to be confident in their services; from proper system design to compliance checks and monitoring – allowing me to focus on reaching business goals and further growth.

Matthew F. FoxSales Manager

Excellent customer service and quick response to any inquiries. Smooth and high quality full service provider that I recommend for those looking for a solid partnership in a hosting company. 7 great years with HIPAA Vault – and no issues along the way. Thank you HIPAA Vault!!!