Office 365 HIPAA Compliant Solution

Q: Can I keep all of my existing email information?

Yes, we charge a $10 migration fee per account.

A Microsoft Office 365 Email Solution
That Complies with HIPAA

HIPAA Vault’s HIPAA Compliant Email for Outlook Office 365 is a user-friendly solution for secure email.

It brings simplicity and reliability to subscribers and their recipients across the healthcare industry, and integrates seamlessly with existing email infrastructures. Emails are encrypted before they leave your inbox and remain protected in transit. You gain full confidence that sensitive, protected health information (PHI) will stay private — without the need for additional client software.

Exchange Online Archiving provides the retention policy. That means even deleted emails can be retrieved later as needed. Similarly, Azure Information Protection integrates with HIPAA Compliant Email Office 365 to provide labels or visual markings of metadata embedded in an email header or footer. That’s a straightforward and reliable way to provide classification for audit entry.

We make Outlook 365 HIPAA compliant so you can focus on the core needs of your healthcare organization. You can count on unwavering compliance, anti-virus and anti-malware monitoring, unlimited archive storage, and so much more.

Our Pricing Plans HIPAA Outlook Office 365

Annual Plans
Month To Month Plan

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HIPAA Vault’s HIPAA Compliant Email service requires a
registered domain name. Learn More

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All of our HIPAA Compliant Hosting Cloud Service Solutions Come With:

True HIPAA Guarantee and Compliance
Fully Managed Services
Live 24/7 Support
Up-to-Date Security
State-of-the-Art Data Centers
30 Day Money Back Guarantee

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Coworkers Collaborating at a Desk with HIPAA Seal of Compliance

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Office 365 HIPAA Compliance Email FAQ

Is Microsoft Office 365 Encryption HIPAA Compliant?

No, standard Office 365 encryption for email is not HIPAA compliant. Microsoft offers many things, but not an out-of-the-box solution for compliance with HIPAA.

However, our specialized and proven solution can address your compliance needs. You can count on our Office 365 HIPAA compliance setup to address all related requirements and needs.

I am interested in a HIPAA-compliant email service. How is HIPAA Vault different from other services?

We provide a BAA for all of our customers, which is needed for HIPAA compliance. Our solution also has the benefit of cutting-edge, fully managed security and 24/7 live support to assist you with any issues you may be having.

I need an encrypted email and an email address for my practice. How do I start?

We offer two HIPAA-compliant email solutions: one is Gmail, and the other is Outlook. We can create a new email address for you as well — you’ll just need your own domain, which we can also register for you. Whether you choose Gmail or Outlook 365, HIPAA compliance is our top priority.

Is the $12/month for one email account only?

Yes, that is the price per user. Individual emails for 5 different employees, for example, would cost 5 x $12 = $60/month ($720 annually). You may purchase an unlimited number of email accounts.

What would be the cost if we redirect our MX records with 10 emails?

For our $12/user/month annual plan, this would be $1,440/year.

Can I keep all of my existing email information?

Yes, Email inboxes can per migrated for a one-time fee of $10/inbox. Please note that only email data will be migrated (migrating Contacts and Calendars is not supported.)

Can we use our existing domain?

Yes, as long as you are the owner, or have access to modify DNS records.

What if I want to create my own domain: john@johnsmith.com? Will I have the same features for encrypted email as I would with a Gmail address?

Definitely. For Gmail, you will just need to subscribe to Google Workspace.

Can I send/receive attachments (e.g. PDFs, word documents, phone images)?

Yes, attachment sizes will vary per product.

Regarding encryption: what will be the experience of my email recipients, and how does it differ from receiving a regular email?

Our encryption platforms are user-friendly. Here’s how the process works: Encrypted emails travel first to a protected communication room; your recipients then receive a message and link from the room that they’ve received an encrypted email.

The link directs them to a two-factor authentication login and enables a separate code for them to input. Once the code is entered, they can view your decrypted message, and respond with an encrypted email of their own while in the communication room.

Note: Our email platforms also provide the option to send non-HIPAA compliant emails as well, when PHI is not involved.

Does HIPAA Vault offer a HIPAA-secure video option?

HIPAA Vault is a Google Partner, offering Google Meet as a compliant video conferencing tool.

Do you offer a free-trial period?

While we do not offer a free trial period, we do have a 30-day money back guarantee.

Can we use Outlook desktop and still be compliant?

In order to use Outlook desktop in a HIPAA-compliant manner, The computer you’re using has to be HIPAA-compliant, this falls outside of HIPAA Vault’s support. There’s a long list of things you need to do to make a computer HIPAA compliant, encryption, antivirus, and backups is a good start. We recommend contacting a local IT provider if you plan to use Outlook desktop.

Hear What Our
Customers Have to Say

I am really pleased with HIPAA Vault! The HIPAA Vault – secure email is essential for my job as a mental health therapist and I think the structure is clean and easy to use. The sales and customer support teams are also incredible… Regarding customer service, when I sought clarification (many times!) over a particular concern I had, they came to my rescue by patiently explaining both what caused the problem and offered appropriate solutions with an impressive response time. I highly recommend HIPAA Vault for HIPAA-compliant email services.

Sarah Harrier, MS LMFTOwner, Blue Lotus Therapy Services LLC

The team at HIPAA Vault are consummate professionals. They perform for us just like they were on our payroll – which is what you want and need from your frontline protection against the bad actors out there. And they gave us the same support when we were just starting out as they do now that we are 10 times the size! Their service is top notch.

Brian CaffertyPatientlySpeaking LLC

Great support team with a very strong offering.

Sue ButlerIT Manager

HIPAA Vault has provided excellent customer service to my web development team. They are quick to respond to all support tickets and offer advice to keep our sites running smoothly and securely. Everyone I have talked to maintains a professional attitude and is clearly focused on providing the best service possible.

Michelle L. O’Neal

Making the right decision when choosing a HIPAA-compliant partner is critical to an organization’s success, and the clear benefits of HIPAA Vault make them the obvious choice. Their expertise and understanding of my particular needs allow me to be confident in their services; from proper system design to compliance checks and monitoring – allowing me to focus on reaching business goals and further growth.

Matthew F. FoxSales Manager

Excellent customer service and quick response to any inquiries. Smooth and high quality full service provider that I recommend for those looking for a solid partnership in a hosting company. 7 great years with HIPAA Vault – and no issues along the way. Thank you HIPAA Vault!!!