HIPAA Compliant Gmail

Name: HIPAA Compliant Gmail
Brand: HIPAA Vault

Send Secure & Encrypted Email With HIPAA Compliance
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Is Gmail HIPAA Compliant?

Is Gmail HIPAA-compliant? Standard versions are not. Using Gmail confidential mode or free Workspace encrypted email is not enough for HIPAA compliance.

There’s good news, however: HIPAA Vault has partnered with Google to offer an enterprise solution for HIPAA-compliant Gmail, developed specifically for healthcare organizations.

Our HIPAA-compliant Gmail solution provides a seamless user experience for emails and attachments, with the persistent data protections you require.

In addition, you’ll receive access to HIPAA-compliant Workspace, offering healthcare teams an unmatched suite of HIPAA-compliant, productivity apps:

Google Meet, for secure video conferencing with staff and specialists across remote locations.
Google Drive, for creating protected patient folders and forms with Docs, Sheets, Slides, and Forms.
HIPAA-compliant Chat gives you the secure, real-time connections with your staff, necessary to promote safe and efficient outcomes.

Additional Workspace apps include secure Calendar, Google Chat, Keep, Google Cloud Search, Google Voice (managed users only), Sites, Google Groups, Jamboard, Cloud Identity Management, Tasks, and Vault.

By virtue of our Business Associate agreement with Google, you’ll receive this full range of HIPAA-compliant apps, along with our proven, multi-layered security services and 24/7 personal support. As with all our solutions, customers are responsible to use them in a compliant way.

We’re committed to keeping your business up and running smoothly!

HIPAA Compliant Gmail powered by Workspace provides:

Zero Trust Security – only authorized parties can access
Advanced Encryption Technology
Secure business email + eDiscovery & Retention
Video recording & attendance tracking
Easy collaboration with external recipients
No new software
Enterprise SaaS App Protection
Internal/external access controls

Audit access, including watermark attachments
Revoke access, disable forwarding, set expiration for Gmail
Data Leak Protection (DLP) policy management
Granular reporting
SIEM integration/Log Export API
HIPAA Vault’s full-range of managed security services
24/7 technical support

Warning! HIPAA Compliant Gmail does not work with free Gmail accounts.

Our Pricing Plans

Need a custom solution?

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HIPAA Vault’s HIPAA Compliant l email service requires a registered domain name.

If you are looking to migrate an existing Google account over to HIPAA Vault, please note that Customers with G Suite for Nonprofits or the legacy free edition of G Suite can’t be transferred as-is.

However, if you upgrade to a paid edition of G Suite or Google Workspace, you can transfer your account to HIPAA Vault. Then, we’ll implement our HIPAA compliant Gmail solution for your organization. We’re your one stop HIPAA compliance solution for Gmail.

All of our HIPAA Compliant Hosting Cloud Solutions Come With:

True HIPAA Guarantee and Compliance
Fully Managed Services
Live 24/7 Support
Up-to-Date Security
State-of-the-Art Data Centers
30 Day Money Back Guarantee

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Coworkers Collaborating at a Desk with HIPAA Seal of Compliance

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Gmail HIPAA Compliance FAQ

Can’t I Set Up Gmail with HIPAA compliance myself? Why do I need to work with a service provider?

Theoretically, and with endless time, resources, and knowledge, you could potentially develop Google Workspace email encryption that meets HIPAA requirements.

In practice, building your own HIPAA compliance solution for email will simply expose your business to increased liability. We’re experts in HIPAA and development, and we have the partnership with Google needed to fully achieve compliance.

I am interested in a HIPAA-compliant Gmail service. What’s different about HIPAA Vault?

We provide a BAA for all of our customers, which is the foundation for HIPAA compliance. Our solution for HIPAA compliant Gmail also has the benefit of cutting-edge, fully-managed security and 24/7 dedicated, live support to assist you with any issues you may be having.

I currently have free Gmail. Do I need a GSuite (now Google Workspace) account for HIPAA Gmail?

Yes. A Google Workspace business account provides many of the security features you need for HIPAA compliant email. HIPAA Vault will add extra services such as encryption to allow you to send and receive emails safely.

I need encrypted email and an email address for my practice. How do I start?

We offer two HIPAA-compliant email solutions: one is Gmail, and the other is Outlook. We can create a new email address for you as well – you’ll just need your own domain, which we can also register for you.

Is the $18/month for one email account only?

Yes, that is the price per user. Individual emails for 5 different employees, for example, would cost 5 x $18 = $90/month ($1080 annually). You may purchase an unlimited number of email accounts.

What would be the cost if we redirect our MX records with 10 emails?

For our $18/user/month annual plan, this would be $2,160/year.

Can I keep all of my existing email information?

Yes, we charge a $10 migration fee per account.

Can we use our existing domain?

Yes, as long as you are the owner, or have access to modify DNS records.

What if I want to create my own domain: john@johnsmith.com? Will I have the same features for encrypted email as I would with a Gmail address?

Definitely. For Gmail you will just need to subscribe to Google Workspace

Can I send/receive attachments (e.g. PDFs, word documents, phone images)?

Yes, attachment sizes will vary per product.

Regarding encryption: what will be the experience of my email recipients, and how does it differ from receiving a regular email?

Our encryption platforms are user-friendly. Here’s how the process works: Encrypted emails travel first to a protected ‘communication room;’ your recipients then receive a message and link from the room that they’ve received an encrypted email.

The link directs them to a two-factor authentication login and enables a separate code for them to input. Once the code is entered, they can view your decrypted message, and respond with an encrypted email of their own while in the communication room.

Note: Our email platforms also provide the option to send non-HIPAA compliant emails as well, when PHI is not involved.

Does HIPAA Vault offer a HIPAA-secure video option?

HIPAA Vault is a Google Partner, offering Google Meet as a compliant video conferencing tool.

Do you offer a free-trial period?

While we do not offer a free trial period, we do have a 30-day money-back guarantee.

Hear What Our
Customers Have to Say

I am really pleased with HIPAA Vault! The HIPAA Vault – secure email is essential for my job as a mental health therapist and I think the structure is clean and easy to use. The sales and customer support teams are also incredible… Regarding customer service, when I sought clarification (many times!) over a particular concern I had, they came to my rescue by patiently explaining both what caused the problem and offered appropriate solutions with an impressive response time. I highly recommend HIPAA Vault for HIPAA-compliant email services.

Sarah Harrier, MS LMFTOwner, Blue Lotus Therapy Services LLC

The team at HIPAA Vault are consummate professionals. They perform for us just like they were on our payroll – which is what you want and need from your frontline protection against the bad actors out there. And they gave us the same support when we were just starting out as they do now that we are 10 times the size! Their service is top notch.

Brian CaffertyPatientlySpeaking LLC

Great support team with a very strong offering.

Sue ButlerIT Manager

HIPAA Vault has provided excellent customer service to my web development team. They are quick to respond to all support tickets and offer advice to keep our sites running smoothly and securely. Everyone I have talked to maintains a professional attitude and is clearly focused on providing the best service possible.

Michelle L. O’Neal

Making the right decision when choosing a HIPAA-compliant partner is critical to an organization’s success, and the clear benefits of HIPAA Vault make them the obvious choice. Their expertise and understanding of my particular needs allow me to be confident in their services; from proper system design to compliance checks and monitoring – allowing me to focus on reaching business goals and further growth.

Matthew F. FoxSales Manager

Excellent customer service and quick response to any inquiries. Smooth and high quality full service provider that I recommend for those looking for a solid partnership in a hosting company. 7 great years with HIPAA Vault – and no issues along the way. Thank you HIPAA Vault!!!