Support Center

Fully Managed Security

24/7/365 Support

No Additional Cost

Contact Us

Email Support

Get assistance right away from one of our live chat hosting specialists.

Contact us at

Live Chat

For the fastest and most accurate support, please log into your Account Manager and submit a support request.

Phone Support

Call and speak with one of our technical specialists.
Support: 760-290-3477
24/7 Support

HIPAA Vault includes expert technical support with all of our plans at no additional cost. Technical support is available using helpdesk, phone, email, or live chat.

Normal business hours are Monday – Friday from 7:30am – 4:30pm (PST), excluding holidays. Critical, system support is available for all customers 24/7/365.

Our Managed Services

Included In All Of Our Hosting Plans

  • BC/DR
  • Two-Factor Authentication
  • Managed Firewall Rules
  • IDS & IPS
  • Anti-virus Protection
  • Custom IP Reputation
  • Host Intrusion Detection System
  • Web Application Firewall
  • Logging
  • Vulnerability Testing
  • Multi-tenant Isolation
  • Server Hardening
  • Anti-DDoS Management
  • SSL Certificate & Management
  • SIEM & Logger
  • Onsite/Offsite Backup
  • Bootless Kernel Updates
  • System Monitoring