I am really pleased with HIPAA Vault! The HIPAA Vault – secure email is essential for my job as a mental health therapist and I think the structure is clean and easy to use. The sales and customer support teams are also incredible… Regarding customer service, when I sought clarification (many times!) over a particular concern I had, they came to my rescue by patiently explaining both what caused the problem and offered appropriate solutions with an impressive response time. I highly recommend HIPAA Vault for HIPAA-compliant email services.