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Customer Evolution – HIPAA Vault Case Study

By HIPAA Vault

Navigating today’s complex healthcare system can be challenging. Historically, the burden has fallen to consumers to find their way through the maze, with “single-point solutions” creating an essentially disconnected care journey. Whether it’s finding a physician, scheduling appointments, or managing follow-up care, this approach has tended to produce less-than-satisfactory outcomes and patient experiences.

The Challenge

Customer Evolution is convinced that the same kinds of quality, consumer experiences that exist in non-healthcare markets – such as when applying for a mortgage or buying a car – should also exist in healthcare. A cutting-edge, healthcare services innovator, Customer…

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PatientlySpeaking – A HIPAA Vault Case Study

By HIPAA Vault

Since 2016, HIPAA Vault has been proud to partner with PatientlySpeaking, a Robotic Process Automation (RPA) Platform company offering automated solutions to practice management and electronic health record systems. HIPAA Vault provides PatientlySpeaking with HIPAA compliant hosting and managed security services, through the use of various site to site VPNs, virtual machines, and scalable infrastructure solutions. HIPAA Vault’ skilled engineers also coordinate with PatientlySpeaking to develop, implement, and maintain their interactive, web-based applications.

Challenge

Private practices, large healthcare organizations, and medical billing companies often face difficulties…

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