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What are Managed Services?

In the industry of website hosting, and more so with HIPAA compliant web hosting, it is important to keep all aspects of services and software as up-to-date as possible. Managed services provide a solution to that issue by offloading these tasks to a set of dedicated IT professionals, who can handle everything from general support questions and maintenance to more complex issues such as advanced firewall configurations and system monitoring on behalf of their clients. With HIPAA Vault, HIPAA Compliant Managed Services are included with all of our solutions hosting – Hosting, SFTP, Email, Cloud Drive BC/DR, and more. Managed services are an added benefit to our customers and ensure an organization is always up to do with their HIPAA compliance data and system security.

HIPAA Vault assumes the day-to-day management of your infrastructure’s functions & security as a strategic method for improving operations and cutting expenses. Our enterprise-class, infrastructure monitoring ensures systems, applications, services, and business processes function properly before critical resources are affected. Our dedicated IT professionals handle everything from general support questions and maintenance to more complex technical issues, maintaining less-than-15 minute response times for critical alerts, and 90% first call resolution.

Benefits of Managed Services

  • Reduced Operating Cost
  • Dedicated support team
  • Compliance & Security
  • Peace of Mind

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