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HIPAA Compliant Chat: Secure Messaging, Live Chat, and Chatbots Explained
By Gil Vidals, , HIPAA Blog, HIPAA Text, Resources

HIPAA Compliant Chat: Secure Messaging, Live Chat, and Chatbots Explained

HIPAA compliant chat is no longer optional for healthcare organizations. If your practice, telehealth platform, or healthcare website uses chat to communicate with patients, capture leads, or automate intake, that chat system must meet HIPAA requirements — or it can trigger violations, fines, and breach notifications. This guide explains what HIPAA compliant chat actually means,... Continue reading
Email vs Text: Security, Compliance, and What HIPAA Actually Requires
By Gil Vidals, , HIPAA Blog, HIPAA Text, Resources

Email vs Text: Security, Compliance, and What HIPAA Actually Requires

When organizations compare email vs text, the discussion often begins with operational efficiency, without first determining whether the communication method can meet HIPAA Security Rule requirements. However, once electronic protected health information (ePHI) is created, transmitted, or referenced, the method of communication must be evaluated strictly through a HIPAA compliance lens, not preference or habit.... Continue reading
HIPAA Compliant Texting for Physicians: Secure, Fast, and Fully Protected Communication 
By Josh Vidals, , HIPAA Blog, HIPAA Text, Resources

HIPAA Compliant Texting for Physicians: Secure, Fast, and Fully Protected Communication 

Texting your patients shouldn’t put your practice at risk. Learn how HIPAA compliant texting for physicians keeps your communications secure, protects PHI, and helps you stay compliant — without sacrificing convenience or care quality. Why Physicians Need HIPAA Compliant Texting Modern medicine moves fast — and so do physicians. From coordinating care to confirming appointments,... Continue reading
HIPAA Compliant Texting: What Every Healthcare Provider Must Know
By Josh Vidals, , HIPAA Blog, HIPAA Text, Resources

HIPAA Compliant Texting: What Every Healthcare Provider Must Know

In today’s mobile-first world, texting is how people communicate — including your patients. But in healthcare, texting without proper safeguards can expose your organization to major compliance risks. That’s why HIPAA compliant texting is no longer optional — it’s a necessity for providers who want to stay efficient, responsive, and within the law. This comprehensive... Continue reading
Is Google Text HIPAA Compliant? What Healthcare Providers Need to Know
By Fernanda Ramirez, , HIPAA Blog, HIPAA Text, Resources

Is Google Text HIPAA Compliant? What Healthcare Providers Need to Know

Communicating with patients over text is quick, convenient, and widely used. But when it comes to transmitting Protected Health Information (PHI), convenience must take a back seat to compliance. Many healthcare providers wonder whether popular tools like Google Chat or Google Messages are HIPAA compliant. After all, these tools are already in use across countless... Continue reading
Can Text Messages Be HIPAA Compliant? A Practical Guide for Healthcare Teams
By Fernanda Ramirez, , HIPAA Blog, HIPAA Text, Resources

Can Text Messages Be HIPAA Compliant? A Practical Guide for Healthcare Teams

Text messaging is an indispensable tool for healthcare providers who need to communicate quickly with colleagues and patients. However, when sensitive health information is involved, the stakes become higher. Under HIPAA, any system that transmits Protected Health Information (PHI) must implement specific safeguards. That raises the question: Can text messages be HIPAA compliant? In this... Continue reading